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Returns:
We guarantee all of our products and want you to be happy with your purchase!

To return yarn:
You may return yarn purchased from HelloKnitty within two weeks of your purchase date. Yarn must be unopened and unused in order to be returned. There is a $2.00 restocking fee for all returned yarn. The restock fee is deducted from your payment. Once we receive your package, we will promptly refund your credit card. Include a copy of original packing slip invoice.

Please contact us at orders@helloknitty.com to let us know about your returns.

HelloKnitty patterns can not be returned.

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